Frequently Asked Questions
Everything you need to know about your Arms Of Eve experience.
What materials are used in Arms Of Eve jewelry?
Our pieces are handcrafted using high-quality materials, including 14k gold plating, sterling silver, and ethically sourced gemstones and freshwater pearls.
How long does shipping take?
Standard shipping typically takes 3-7 business days within Australia. International orders may take 7-21 business days depending on the destination and customs processing.
What is your return policy?
We offer returns for store credit or exchange within 14 days of delivery, provided items are in original condition and packaging. Please note that earrings are non-returnable for hygiene reasons.
How should I care for my jewelry?
To maintain the shine, avoid contact with water, perfumes, and lotions. Store your pieces in a cool, dry place, preferably in the provided Arms Of Eve pouch.
Do you offer a warranty on your products?
Yes, we provide a 6-month warranty against manufacturing defects. This does not cover general wear and tear, neglect, or accidental damage.
What payment methods do you accept?
We accept all major credit cards, PayPal, and buy-now-pay-later options including Afterpay and Klarna to make your shopping experience seamless.